1. What Information Is Collected

CLIENVIA, LLC collects personal information that users voluntarily provide, including but not limited to name, email address, phone number, and information submitted through website forms, booking pages, and applications. We may also collect technical data such as IP address, browser type, device information, and usage data.

2. How User Data Is Used

User data is used to provide services, schedule and confirm appointments, send service-related notifications, respond to inquiries, communicate program updates, and improve our services. We do not sell or rent personal data to third parties.

3. SMS Opt-In Details

By submitting a phone number and opting in, users consent to receive non-marketing SMS messages from CLIENVIA, LLC, including appointment confirmations, reminders, program updates, and service-related notifications. Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP.

4. Cookie & Tracking Practices

We use cookies and similar tracking technologies to analyze website traffic, improve user experience, and understand user interactions. Users may control or disable cookies through their browser settings.

5. Data Security and Handling

We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, disclosure, or misuse. Access to data is limited to authorized personnel only.

6. User Rights

Users may request access to, correction of, or deletion of their personal information by contacting us. Users may also withdraw SMS consent at any time by replying STOP.

7. Mobile Information Sharing Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.