1. Description of SMS Use Cases

Clienvia, LLC uses SMS messaging to communicate with users regarding appointment confirmations, appointment reminders, program updates, and other service-related notifications. SMS messages are only sent to users who have explicitly opted in.

2. Opt-Out Instructions

Users may opt out of SMS communications at any time by replying STOP to any message. For assistance, users may reply HELP.

3. Customer Support Contact

For customer support or questions, please contact:

Email: clienviaagency@gmail.com

4. Message & Data Rate Disclosure

Message frequency varies. Message and data rates may apply depending on the user's mobile carrier and plan.

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

6. Age Restriction

Users must be at least 18 years of age to use this service.